Harmony focuses on healing, wellness, and enriching lives through compassionate care and offering a welcoming atmosphere where expert caregivers deliver personalized treatments, aiding in physical recovery and enhancing overall quality of life.
Justine’s leadership style is characterized by her approachability and her ability to lead by example. Her willingness to jump in and assist wherever needed has garnered the trust and respect of her colleagues. Her journey in healthcare reflects the importance of adaptability, dedication, and mentorship. Justine values the guidance provided by mentors, which has significantly contributed to her professional growth.
In her role as Administrator, Justine is not only a testament to adaptability but also a shining example of dedication and the positive influence of strong mentorship in the healthcare sector. Her seamless transition from HR to a hands-on role, combined with her collaborative leadership style, has made her an invaluable asset to Harmony Waterloo.
Andrea C.
Director of Nursing
In healthcare over 13 years
I completed my LPN degree and began working at what is now Harmony Waterloo as a floor nurse. I then went back to school, obtained my RN degree, and was promoted to Assistant Director of Nursing. I am proud that I am currently serving as the Director of Nursing at Harmony Waterloo.
My team of nurses and I witness firsthand the positive impact we have on our residents, which constantly motivates us to strive to be the best. They depend on us, and it is an honor to care for them. We pride ourselves on our excellent customer service and handle every challenge together. We love what we do and have longevity – with multiple team members who have been here for years. Though our name has changed, we are the same team that has committed ourselves to Waterloo for years, and we are excited to re-introduce ourselves to you.
Michelle B.
Director of Rehabilitation
In healthcare over 13 years
I completed my LPN degree and began working at what is now Harmony Waterloo as a floor nurse. I then went back to school, obtained my RN degree, and was promoted to Assistant Director of Nursing. I am proud that I am currently serving as the Director of Nursing at Harmony Waterloo.
My team of nurses and I witness firsthand the positive impact we have on our residents, which constantly motivates us to strive to be the best. They depend on us, and it is an honor to care for them. We pride ourselves on our excellent customer service and handle every challenge together. We love what we do and have longevity – with multiple team members who have been here for years. Though our name has changed, we are the same team that has committed ourselves to Waterloo for years, and we are excited to re-introduce ourselves to you.
The staff at Harmony Waterloo are exceptional! They listened to my concerns and took them into consideration. The therapists, Cassy and Michelle, were encouraging and helped me achieve my therapy goals of rejoining the community. Both therapists assisted me in improving more quickly and effectively than I anticipated. The nurses and CNAs here were outstanding, demonstrating great care and patience during my stay. Gwen, the social worker, was always attentive and available when I needed her. I also appreciated the variety of activities available, thanks to Denise’s hard work. The food was good, especially the desserts. I would give Harmony Waterloo a 5 out of 5-star rating and would return here if I ever need care again.
- Victoria K.
My experience at Harmony Waterloo has been phenomenal! The staff and everyone here have been incredibly attentive and caring towards me. The therapy has been nothing short of amazing. They have helped me regain my strength, allowing me to return home and see my beloved cat Tom. Thanks to the therapy, I am now confident enough to take care of myself at home. During my stay, I’ve made many friends that I will miss dearly. I am thrilled with my decision to choose Harmony Waterloo and would highly recommend it to others. The activities were also fantastic. If I ever require similar services again, Harmony Waterloo will undoubtedly be my number one choice!
- Beverly J.
I chose Harmony Waterloo for rehabilitation because it is my favorite skilled nursing facility. This has been my third time staying here, and I always have a great experience. Michelle (Director of Rehabilitation) is fantastic. Her team is helping me to recover my strength. Justine (administrator) is also outstanding. I love how the facility feels like home, and you feel that immediately when they greet you at the door. My cat can also visit me during my stay here, making me feel more at home. I give them ten stars!
–Cheryl M.
I had a great rehabilitation stay at Harmony Waterloo. The physical and occupational therapy team was excellent, especially Michelle and Cassie. They motivated me to build my strength to return home to my family. The nurses were also wonderful. The housekeepers did a good job thoroughly cleaning my room every day. They had great activities like Bingo, good music, and band performances for their residents, which I really enjoyed. The food was also delicious. Overall, everything was exceptional.
– Louann F.
I had a wonderful experience at Harmony Waterloo. The care I received was exceptional and my son was at ease, knowing that I was well taken care of. Michelle, the Director of Rehabilitation, and Cassy, my occupational therapist, worked diligently with me to help me recover and return home. My nurses were always available whenever I needed them and had all the necessary treatments on hand. The food was also delicious and everyone showed great care for my recovery. I would definitely return to Harmony Waterloo if needed and would recommend them to my loved ones, and anyone else needing rehabilitation or nursing care.
- F. Rogers
I went to Harmony Waterloo for rehabilitation, and their physical and occupational therapy team was outstanding. They went above and beyond to help me strengthen my physical body and reach my recovery goals. The staff, especially Cassie and Michelle, were very caring and sensitive to my needs. They are accommodating and will ensure you have everything you need. The discharge process was very smooth, and I am glad to return home.
– Diane I.
I have lived at Harmony Waterloo for nearly five years, and I have to say that the therapy team deserves a 5-star rating! What I love most about living here is the staff and fellow residents. I actively participate in various activities, especially community outings, and I am proud to be the President of the Resident Council. The sense of community and family at Harmony Waterloo is incredible. I have made many new friends since moving here, but I also have long-time friends and family members who also live here. I would highly recommend Harmony as a great place to live!
-Wilbert
After experiencing frequent falls at home which led to needing help with showers and everyday activities, I moved into Harmony Waterloo. I’ve lived here for four years now, and it’s truly become my second home. The staff members here are incredibly supportive and play a significant role in making every day enjoyable. They assist me with daily living activities, ensuring my needs are met with care and dignity. The vibrant community atmosphere here has allowed me to make numerous friends, and the regular card games, bingo nights, and music sing-alongs keep us all lively and connected. If someone is considering long-term care, I wholeheartedly recommend Harmony Waterloo. The staff’s dedication and the warm, friendly environment make it a wonderful place to live and receive care.
-Jessica L.
Careers at Harmony Waterloo
We’re always looking for exceptional healthcare professionals to join our exceptionally dedicated team. So if you feel it’s your calling to make a real difference in the lives of your patients and residents, let’s talk.
Harmony Waterloo complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
For the compassion, comfort, and outcomes you’re looking for, please call us today or take a moment to complete this brief form—and let us know if you prefer to visit us in person or virtually. We look forward to seeing you.
- Victoria K.